Regional Vice President - Healthcare Staffing MSP

Remote

Join Qualivis, a subsidiary of Aya Healthcare and winner of multiple Top Workplace awards!

Who we are: 

We’re a $1.5 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Qualivis, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Qualivis, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

POSITION SUMMARY:

The Regional Vice President is responsible for the oversight for several MSP accounts across a given region, and/or has responsibility to lead and implement key initiatives and projects for the broader Program Management organization.   The Regional VP is responsible for the hiring and development of the teams supporting the MSP and Strategic clients.  This includes but is not limited to staffing, establishing performance metrics, managing performance to those metrics, training, and development, etc.   The role is ultimately responsible for the client relationship which includes establishing and monitoring key metrics, troubleshooting issues or concerns, evaluating key market/industry trends, and providing counsel and strategy to the MSP clients to help them achieve their workforce planning objectives.  Regional Vice President must be able to travel up to 50% of the time? 

CORE JOB RESPONSIBILITIES:

People Management

  • Hires, provides performance assessments and feedback on a regular basis, and develops staff.
  • Ensures staff has resources, skill sets and tools necessary to accomplish team goals by continuously identifying process improvements and educational/training opportunities.
  • Monitors progress toward team goals/objectives and holds team members accountable for attaining individual and team metrics.
  • Conducts regular 1/1’s with direct reports and skip-level 1/1’s with other staff members
  • Supports the planning and execution of team building activities.
  • Develops team members for internal company growth, assigning stretch tasks, working with them to further develop skillset.
  • Builds future leaders by mentoring, guiding, and supporting a team of program managers/program coordinators, refining their skills and approach while ensuring they deliver high-priority programs for the organization.
  • Participates as a facilitator of Program Management training initiatives as warranted

Operations

  • Oversees and guides Qualivis/Symmetry initiatives and change management across multiple program management teams and client stakeholders, building consensus around business priorities and timelines.
  • Builds partnerships across organizational, departmental, and geographical boundaries to leverage knowledge and refine best practices.
  • Continuously looks for process improvement opportunities to accelerate the delivery of value to our clients. 
  • Provides a regular cadence of clear and concise communications and program updates to Qualivis/Symmetrysenior leadership, reporting on key program deliverables and stopping workstreams that are ineffective.
  • Engagement in organization projects outside of program management to meet business needs  

Client Management

  • Drives multiple program management teams to successful outcomes, balancing the work of internal teams (account management, recruiting, credentialing, clinical) with the expectations of multiple external stakeholders.
  • Develops full program plans including milestones, deliverables, resourcing, dependencies, development, escalation, and communication. 
  • Supports the work of the MSP FAST teams and ensures regional program outcomes
  • Involved in the development and delivery of QBRs for client teams
  • Drives improvement of client programs by using Qualivis/Symmetry technology platforms to analyze, validate and interpret the data.
  • Coordinates and reviews report as need to effectively manage client programs. – Could include but not limited to reports such as Gantt chats, weekly activity reports, weekly expiring documents/compliance report, sourcing reports, market data, etc.

Strategy Development

  • Oversees program teams to assess client workforce needs and develop strategies by leveraging historical information and current market data.
  • Oversee the monitoring of client workforce needs and identify for further program at an enterprise level.

SUPPORTING JOB RESPONSIBILITIES:

  • Other duties as assigned

COMPETENCIES:

  • Results Orientation: Can be counted on to meet and/or exceed goals successfully; Is consistently a high performer; Steadfastly pushes self and others for results; maintains an attention to detail while delivering results; plans for, generates, and measures results
  • Verbal Communication: Can carry on a conversation comfortably. Effectively communicates their message in a succinct and understandable manner. Clearly articulates information, ideas, and opinions. Varies communication style to meet audience’s needs.
  • Problem Solving: Analyzes problems and generates alternative solutions quickly and accurately. Can sort through complexities and distinguish unimportant or irrelevant issues from key components.
  • Customer Service Orientation: Manages client relationships effectively in order to exceed the clients expectations; dedicated to meeting the expectations and requirements of internal and external clients; anticipates customer needs; establishes and maintains effective relationships with clients and customers which result in their trust and respect.
  • Decision making: Makes well informed decisions that meet team, organization, and client objectives. Takes a broad perspective and making effective decisions based upon the appropriate analysis, wisdom, an experience; makes sound decisions that result in the desired outcomes for the organization and or the client.
  • Manage People: Manages and coaches direct reports effectively; Establishes clear goals and objectives and monitors performance regularly provides clear and timely feedback; Confronts and redirects performance issues.
  • Strategic thinking: Provides clients and customers with counsel based on good business thinking; scans the business environment to identify information critical to long term planning and develop strategies which provide a competitive advantage; can anticipate future consequences and trends accurately; Is future oriented and can articulate pictures and visions of possibilities and likelihoods.
  • Continued Education: Engages in on-going professional development in all areas within the healthcare industry.

QUALIFICATIONS:

Work Experience:  Minimum of seven years managing, and leading teams required; progressively responsible experience working with clients, with proven success building and maintaining client relationships; working with internal/external clients in a staffing, program or account management, or project management environment required.  Experience in a health care setting preferred.  

Education, certification, and licensure:   High school diploma required; Bachelor's degree required. Master’s degree preferred.

Skills & Knowledge:  Working knowledge and experience in a work environment with performance metrics; Demonstrate proficiency with computers & use Microsoft Word, Excel, Outlook, & Internet browsers; also use phones.

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